Frequently Asked Questions

Delivery

  • Carolina Gatherings delivers throughout Central and Eastern North Carolina, including Raleigh, Cary, Apex, Holly Springs, Fuquay-Varina, Garner, Clayton, Smithfield, Knightdale, Wake Forest, Wilson, Goldsboro, and surrounding communities.

    Don’t see your location listed? Reach out to us! We’re always happy to see if we can make it work.

  • Yes. Delivery fees are based on the distance from our warehouse, the size of your order, and the delivery and pickup requirements for your event. Your exact delivery fee will always be included in your quote, so there won’t be any surprises later.

  • Yes, we allow customer pickup on most rental items and do not charge a delivery or restocking fee for self-pickup.

    Pickups are subject to availability and must be scheduled in advance. Chairs, tables, and furniture pieces require prior approval for self-pickup to make sure they can be transported safely. Unless otherwise stated, all items must be picked up from and returned to our warehouse.

  • We’ll work with you and your venue to schedule delivery and pickup times that work for everyone. We typically deliver on the morning of your event and pick up after the event ends, but timing may vary depending on the venue’s requirements and our schedule.

    We understand that venues are navigating busy schedules, so we’ll do our best to accommodate their preferred times. Additional fees may apply for deliveries or pickups scheduled outside our normal delivery window. If an additional fee is required, we’ll let you know beforehand.

  • If that’s where the celebration is! Carolina Gatherings delivers rentals to private residences, event venues, and other locations.

  • Delivery includes dropping off and picking up your rental items but does not include setup, arrangement, breakdown, or styling unless those services are included in your quote.

Inventory

  • For a 5’ round table, you’ll need a 120” round linen for a floor-length look.

  • For a 6’ round table, you’ll need a 132” round linen for a floor-length look.

  • For a standard 8’ rectangular table, you’ll need a 90”x156” linen for a floor-length look.

  • For a standard round cocktail table, we recommend a 120” round linen if you want it to hang to the floor. If you plan to gather and tie the linen around the center of the table, you’ll generally want a 132” round linen.

  • At 5’ round tables, you can comfortably seat 8-10 guests and at 6’ round tables, you can seat 10-12 guests. At 6’ rectangular tables, you can seat 6 guests and at 8’ rectangular tables, you can seat 8 guests. 

  • Carolina Gatherings offers event and wedding linens in a variety of fabrics, colors, and sizes, including polyester, satin, dupioni, and more. Let us know what kind of look you’re going for, and we’ll help you find an option that brings your event together.

  • Absolutely! Let us know your guest count, venue, and preferred seating arrangement, and we’ll help you determine how many tables, chairs, and linens you may need.

  • Yes. Every rental item is cleaned and inspected before leaving our warehouse so that it arrives ready for your event.

  • Rental items should be cleared of food, decorations, trash, and personal belongings before pickup or return. Linens should be kept dry and placed in the provided bags or containers. Additional cleaning fees may apply if items are returned with excessive stains, wax, damage, or debris.

  • We understand that accidents happen. Customers are responsible for rental items from the time they are delivered or picked up until they are returned to Carolina Gatherings. Charges may apply for items that are lost, damaged, broken, or returned in a condition that requires repair or replacement.

  • Rental items should be protected from rain, severe weather, theft, and other potential damage. Items may not be left outside overnight unless Carolina Gatherings has approved the arrangements in advance.

Reservations, Payments & Changes

  • Any time is a good time to secure your rentals, but we recommend reserving your wedding or event rentals between three and nine months before your event date. Popular items and weekends can book quickly, especially during the busy spring and fall wedding seasons.

    Planning something on shorter notice? Reach out anyway! We’ll be happy to let you know what’s available.

  • No worries! During your initial consultation, we’ll prepare your event rental quote using your estimated guest count.

  • If your final guest count is higher than originally estimated, we’ll update your order and charge the difference, subject to inventory availability. If it’s lower, we’ll adjust your remaining balance to reflect the reduced quantities.

  • You’re in luck—we love adding new items to our rental inventory! If you have something special in mind for your wedding or event, let us know, and we’ll do our best to find it, source it, or add it to our collection.

    While we can’t promise that every request will be available, we’re always happy to explore the possibilities.

  • The best way to check availability is to schedule a free consultation with our team. We’ll get to know you, learn more about your event, and help you find tables, chairs, linens, and other event rentals that are available for your date.

  • Yes. A 50% non-refundable deposit is required to reserve your rental items and secure your event date with Carolina Gatherings. Your rentals are not officially reserved until we receive your deposit and signed rental agreement.

  • Of course! Whether you need to add more items, reduce your quantities, or change your selections, just let us know and we’ll update your order based on availability.

  • While your quote won’t expire, rental items and pricing are not guaranteed until your rental agreement is signed and your deposit is received.

  • Your remaining balance is due 14 days before your event, once your final guest count and rental quantities have been confirmed.

  • While we hate to see you go, we understand that plans can change. Your 50% deposit is nonrefundable because your rental items are removed from our available inventory and reserved specifically for your event.

    If you cancel more than 14 days before your event, you will not be responsible for the remaining balance. Cancellations made within 14 days of the event are nonrefundable, and the full order total remains due.

    If you need to postpone or reschedule your event, contact us as soon as possible. We’ll do our best to transfer your reservation to a new available date.

  • No, you can rent as little or as much as you’d like! 

  • Carolina Gatherings accepts credit cards, debit cards, ACH, cash and checks. Depending on your payment method, processing fees may be applied and will be disclosed before payment. 

  • We understand that plans can change. Requests to reschedule are handled individually and are subject to inventory and date availability. Additional fees may apply if we have already incurred costs while preparing for your original event date.